Ordering & Shipping

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HOLIDAY ORDERS
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Processing times (except orders placed with Next Day or Express shipping)
Now – Dec. 9 we process orders every M, W and F mornings around 9 am CST
Dec. 10 – 23 we process orders every business day around 9 am CST

Orders placed with USPS Express or UPS Next Day shipping will be shipped same business day if ordered by 12pm CST or next business day if ordered after 12pm.

Oh my goodness there’s a lot of info here, we do our best to provide all the information we can about shipping options during the busy holiday season, but once your package is in the hands of the selected service, we have no influence or control over the shipping companies. They are woolly mammoths and we are plankton. If it is extremely important that your package arrive on time, please select UPS, it is more reliable than USPS. Also, order as early as possible!

To the U.S.A.
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U.S. Postal Service (USPS)
First Class service for packages tends to be slower and less reliable during the holiday season. Expect to risk a delivery window of 7 – 14 business days, sometimes longer.

Priority Mail is NOT guaranteed but generally takes 2-5 business days. The closer you are to Chicago, the quicker it will arrive. We recommend ordering with Priority Mail before the following deadlines depending on where you are shipping to, to arrive by Christmas…
AK, HI, or the West Coast: by Dec. 19 by 12pm CST
Rocky Mountain area and SW: by Dec. 20 by 12pm CST
East Coast and Midwest, including Chicago: by Dec. 21 by 12pm CST
Chicagoland: Pickup locally at our brick and mortar, Neighborly at 2003 W Montrose in Chicago.

Priority Express Mail is guaranteed next business day service except for certain remote areas. Check the service commitments to the zip code you are shipping to. Orders must be placed by 12pm CST, M-F, to be processed the same day! The last day to place an order to arrive by Christmas with USPS Priority Express Mail is Dec. 23 by 12pm CST.

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UPS

Ground shipping is NOT guaranteed but is very reliable during the holiday season, save for any major weather problems. Ground service takes 1-5 business days depending on where you are shipping to. You can find an exact delivery estimate here, shipping from zip code 60613.

3-Day Air and 2nd Day Air ARE guaranteed services during the holiday season. The last day to order a package to arrive by Christmas with 3-Day shipping is Dec. 19 by 12pm CST. The last day to order a package to arrive by Christmas with 2nd Day shipping is Dec. 20 by 12pm CST.

Next Day Air service IS guaranteed. The deadline to place an order to arrive by Christmas with UPS Next Day shipping is Dec. 22 by 12pm CST.

We cater the majority by providing deadlines for arrival by Christmas, but for any other holidays please send us an inquiry by email to hello@orkposters.com and we’d be happy to provide shipping guidance.

For any other holiday shipping questions whatsoever, please email us at hello@orkposters.com. Happy gifting!

To Canada
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Orders for Canada, Toronto, Vancouver, Great Lakes, Heart & Brain posters and prints (not Tshirts) are stocked at a shipping center in Ontario and will be shipped by Canada Post via Expedited Mail service. Orders process every Monday and Wednesday around 10am CST and are shipped the following business day. The service is not guaranteed but the recommended deadline to place an order to arrive by Christmas is…
Western Provinces and rural areas: by Dec. 15 at 12p CST
Eastern provinces: by Dec. 19 at 12p CST
Toronto area: by Dec. 21 at 12p CST

To International Destinations
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Packages can be delayed by customs for a significant amount of time during the holiday season. Please order as early as possible for international delivery.

First Class International Mail: It is not guaranteed but we recommend ordering by Dec. 9, 9am CST to arrive by Christmas.

Priority International Mail: It is not guaranteed but we recommend ordering by Dec. 12, 9am CST to arrive by Christmas.

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NON-HOLIDAY ORDER PROCESSING
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– U.S. orders are processed around 10 am CST every Monday, Wednesday and Friday (except postal holidays) and shipped that afternoon by USPS Priority mail (except frames or postcards/greeting cards). Optional USPS Express shipping is available (Express orders received by noon CST will be shipped same day M-F, after noon CST will be shipped the following business day). We will provide a delivery confirmation or tracking number generally within 24 hours after a package has shipped. Orders for frames are shipped by UPS Ground within the U.S.

– Orders to Canada for Canadian city posters/Great Lakes/Heart & Brain prints are processed on Tuesdays (except U.S. postal holidays) around 9 am CST and shipped the next business day by Canada Post Parcel service. We will provide a tracking number generally within 24 hours after a package has shipped.

– International orders are processed Monday, Wednesday, and Friday (except U.S. postal holidays) around 9 am CST and shipped that afternoon by the selected shipping service. Tracking information, if available, is emailed to you once your order has shipped.

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TAXES & DUTIES
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International customers are responsible for paying any customs fees or duties. Visit your country’s government website to find out more information about customs charges.

Orders shipping within Illinois are charged a 10.25% sales tax.